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Welcome to the official website of the Association of Chief Trading Standards Officers (ACTSO) and National Trading Standards

ACTSO is the single membership organisation representing senior Trading Standards Managers from councils across England and Wales. ACTSO is focussed on providing effective leadership at the national level while supporting members to lead their services both locally and regionally.
For ACTSO enquiries only contact
National Trading Standards provides leadership influence, support and resources to help combat consumer and business detriment locally, regionally and nationally.  The National Trading Standards Board is supported by a Programme Office which is provided by ACTSO Ltd who employ staff to support the work of the Board.

National Trading Standards website, provides public information about National Trading Standards, its work areas, the latest news from the teams, details of recent campaigns and investigations, and useful resources. It signposts consumers and businesses to advice and guidance from consumer protection partners.  

For press enquiries to do with the work of the Board please contact: 
Please note: We do not respond to queries/complaints from members of the public: please go to Citizens Advice 0345 404 0506 or to find details of your nearest Trading Standards Office go to www.