ACTSO is the single membership organisation representing senior Trading Standards Managers from councils across England and Wales. ACTSO is focussed on providing effective leadership at the national level while supporting members to lead their services both locally and regionally. Our website is divided into three discrete sections.
Here you will find general information about ACTSO, Animal Health Contingency Plans, Other documents available to Heads of Service regardless of ACTSO membership and ACTSO Impacts and Outcomes Reports.
For general ACTSO enquiries please contact firstname.lastname@example.org
This has resources for ACTSO members including: Meetings and Events Information, Leadership Framework, Good Practice documents, One Minute Guides and Policy Updates and Consultation Responses.
For ACTSO membership enquiries please contact email@example.com
National Trading Standards commissions a range of national and regional Trading Standards related work funded via Government grants. National Trading Standards is supported by a Programme Office which is provided by ACTSO Ltd.
The NTS pages on this website are an operational resource designed for local authority Trading Standards staff ONLY. If you are a local authority officer with an enquiry relating to NTS you can email firstname.lastname@example.org
The National Trading Standards public website provides public information about National Trading Standards work and the the latest news from the Teams. It signposts media, consumers and businesses to relevant contact information and advice.
Please note: ACTSO cannot respond to queries/complaints from members of the public: please go to Citizens Advice 0808 223 1133 or their website.
ACTSO IS COMMITTED TO ENSURING AND PROMOTING EQUALITIES, DIVERSITY AND INCLUSION
As a membership body ACTSO commits to the following:
If any member of ACTSO experiences any form of unacceptable conduct from another ACTSO member or anyone attending an ACTSO event, which breaches this, they can report it to ACTSO.