Welcome to the official website of the Association of Chief Trading Standards Officers (ACTSO) and National Trading Standards

ACTSO is the single membership organisation representing senior Trading Standards Managers from councils across England and Wales. ACTSO is focussed on providing effective leadership at the national level while supporting members to lead their services both locally and regionally.


ACTSO recently published its report on the Impacts of the work of Local Trading Standards Services.

For ACTSO enquiries only contact admin@actso.org.uk 

Impacts and Outcomes Report 2019-20

Impacts and Outcomes Infographic 2019-20

National Trading Standards

National Trading Standards delivers national and regional consumer protection enforcement. Its Board is made up of senior and experienced heads of local government trading standards from around England and Wales with an independent Chair. Its purpose is to protect consumers and safeguard legitimate businesses by tackling serious national and regional consumer protection issues and organised criminality and by providing a “safety net” to limit unsafe consumer goods entering the UK and protecting food supplies by ensuring the animal feed chain is safe. The National Trading Standards Board is supported by a Programme Office which is provided by ACTSO Ltd who employ staff to support the work of the Board.

National Trading Standards website, http://www.nationaltradingstandards.uk provides public information about National Trading Standards, its work areas, the latest news from the teams, details of recent campaigns and investigations, and useful resources. It signposts consumers and businesses to advice and guidance from consumer protection partners.

For press enquiries to do with the work of the Board please contact: press@nationaltradingstandards.co.uk .

Please note: We do not respond to queries/complaints from members of the public: please go to Citizens Advice 0808 223 1133 or their website.

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